Let your city hear you.

Report a pothole, a broken streetlight or an overflowing bin with a photo. CityFix routes it to the right municipality, and you follow it step by step until it is fixed.

Download on the App Store Google Play coming soon

Now live on the App Store under the name CityFixTR.

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CityFix map showing reported and resolved issues this week

Everyone sees the problem. Few know who to tell.

A deep pothole in the asphalt
A pothole
A streetlight with a broken cover
A broken streetlight
An overflowing litter bin
An overflowing bin

Reports get lost, the right office is hard to reach, and nobody hears back. CityFix turns that into ten seconds.

Report in ten seconds. Follow it to the end.

  1. Take a photo

    Your location is added automatically. Faces and licence plates are blurred on your phone, before upload.

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    Reporting screen with photo and automatic location
  2. It reaches the right municipality

    Municipal boundaries decide where your report goes. No forms, no guessing which office to call.

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    Feed of recent reports in the neighbourhood
  3. Follow it until it is fixed

    You are notified at every step: received, in progress, resolved.

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    Status history of a resolved report

The more neighbours back it, the louder it gets.

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Your reports and their status

Back the issues you share

Every neighbour who says “me too” makes an issue harder to ignore. Follow all of your own reports and their status in one place.

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Municipal scorecard comparing municipalities

Municipal scorecard

Where are the most issues reported, and who resolves them fastest? Compare municipalities by population.

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Profile with contribution points and level

Your contribution counts

Earn points and levels as you report. Appear on your district leaderboard if you choose to.

One screen for the service desk.

Incoming reports, deadlines, field crews and replies to residents in a single queue. Crews receive tasks on their phones and close them on site with a photo.

Municipal portal: list of incoming reports and report details
  • One queueEvery report with its category, neighbourhood and time left.
  • Field crewsTasks arrive on the phone and are closed on site with a photo.
  • DeadlinesOverdue work rises to the top by itself.
  • Replies to residentsKeep people informed with ready-made replies.

From reports to a city's memory.

Every report is a data point about what a city needs. As that data builds up over the years, AI will help cities see problems before they appear.

  1. Today

    AI at work

    AI suggests the category from the photo, and municipal managers get the day's priority summary in one click. Faces and licence plates are blurred on the phone. The municipal scorecard and the weekly neighbourhood pulse are live.

  2. In development

    Weekly priority report

    An AI priority report sent automatically to every municipality each week.

  3. Vision

    Seeing problems ahead

    Planning support that forecasts which problems will grow as a city's population rises or falls.

CityFix is a Mind Strategic venture.

City problems get solved once they are heard. We built CityFix to shorten the path between residents and their municipality, and to help cities make better decisions with data. We started with our first cities; we are designing for cities everywhere.

Founded by Berkan Timagur and team · Mind Strategic

For investment, partnerships and municipal enquiries:

general@mind-strategic.com
Download on the App Store